Privacy Policy

Last Updated: 2026 At Bluebird Systems, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, enquire about our services, or work with us. By using our website, you agree to the practices described in this Privacy Policy.

Who We Are

Bluebird Systems provides websites, digital marketing, reputation management, AI chat, automation, lead generation systems, and business growth solutions for local businesses across the UK. If you have any questions about this Privacy Policy or your personal information, please contact us.
Website: www.bluebird-systems.com
Email: info@bluebird-systems.com

What Information We Collect

Depending on how you interact with our website or services, we may collect the following information.

Information You Provide

When you complete a contact form, book a call, subscribe to updates, or become a client, we may collect:

• Name
• Business name
• Email address
• Telephone number
• Website address
• Any information you include in your enquiry
• Billing and payment details where required

Information We Collect Automatically

When you browse our website, we may automatically collect information including:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Time spent on the website
• Referral source
• General location information
• Website interactions

This information helps us improve the performance and usability of our website.

How We Use Your Information

We use your personal information to:

• Respond to enquiries
• Arrange consultations or meetings
• Provide quotations
• Deliver our services
• Manage ongoing client projects
• Improve our website and user experience
• Monitor website performance
• Send important service updates
• Send marketing communications where you have agreed to receive them
• Comply with legal and regulatory obligations

Marketing Communications

From time to time, we may send information about our services, updates, offers, or helpful resources. These communications may be sent via:

• Email
• Telephone
• SMS
• WhatsApp

You can unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly. We will never sell or rent your personal information to third parties

Cookies

Our website uses cookies and similar technologies to improve your browsing experience. Cookies help us to:

• Keep the website functioning correctly
• Understand how visitors use our website
• Measure website performance
• Improve our services
• Deliver relevant advertising through platforms such as Google and Meta

You can manage your cookie preferences through your browser settings or our cookie consent banner.

Sharing Your Information

We only share your information where necessary to deliver our services or operate our business. This may include trusted third-party providers such as:

• Website hosting providers
• CRM software
• Email marketing platforms
• Payment processors
• Analytics providers
• Google Ads
• Meta Platforms
• AI and automation software providers

All third-party providers are expected to process your information securely and in accordance with applicable data protection laws.

Data Security

We take the security of your personal information seriously. We use appropriate technical and organisational measures to protect your data from unauthorised access, alteration, disclosure, or destruction. While no online system can guarantee complete security, we continually review and improve our security practices

How Long We Keep Your Information

We only retain personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy or to meet legal obligations. Retention periods may include:

• Enquiry information for up to 24 months
• Client records for up to 6 years where required by law
• Marketing preferences until you unsubscribe
• Website analytics data in accordance with the retention policies of the relevant platforms

Your Rights

Under UK data protection law, you have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Restrict how your information is processed
• Object to certain types of processing
• Request a copy of your information in a portable format
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details below. If you believe we have not handled your information correctly, you also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites. We encourage you to read the privacy policies of any third-party sites you visit.

Changes To This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services or legal obligations. Any updates will be published on this page, together with the latest revision date.

Contact Us

If you have any questions about this Privacy Policy or how Bluebird Systems handles your personal information, please contact us. Bluebird Systems
Website: www.bluebird-systems.com
Email: info@bluebird-systems.com